Quickpay - Notice history

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manage.quickpay.net - Operational

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Quickpay Support Mail - Operational

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Notice history

View current status

Jul 2026

No notices reported this month

Jun 2026

JUN30
Quickpay - API Maintenance
CompletedMaintenance29 hours 58 minutes
  • CompletedJuly 01, 2026 at 7:58 AMUTC
    Maintenance has completed successfully.
  • UpdateJune 30, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • In progressJune 30, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 24, 2026 at 11:09 AMUTC

    Please be informed that we will perform scheduled maintenance (2nd phase) on Tuesday, 30.06.2026, from 04:00 to approximately 04:30. During this time, there may be up to 5–10 minutes of service degradation affecting payments.

    Services affected: 3DS authentication

    Action required: None

    Expected impact: During the maintenance window, 3DS may be temporarily unavailable, and some payments may be affected.

JUN24
Quickpay - API Maintenance
CompletedMaintenance30 minutes
  • CompletedJune 24, 2026 at 2:30 AMUTC
    Maintenance has completed successfully
  • In progressJune 24, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 18, 2026 at 11:50 AMUTC

    Please be informed that we will perform scheduled maintenance on Wednesday, 24.06.2026, from 04:00 to approximately 04:30. During this time, there may be up to 5–10 minutes of service degradation affecting payments.

    Services affected: 3DS authentication

    Action required: None

    Expected impact: During the maintenance window, 3DS may be temporarily unavailable, and some payments may be affected.

Trustly - Service Disruption
ResolvedDegraded performance39 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Please be informed that an external issue has been identified which is affecting Trustly payment method for Germany.

    Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.

May 2026

Connection issue to Nets platform.
Resolved6 hours 52 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are seeing transactions through Nets' platform are starting to be successful again but will keep an eye on the progress.

  • UpdateUTC

    No further update from Nets yet but if you also have an agreement with Clearhaus we suggest untill this problem is solved to disabled nets as acquirer in settings -> acquirer to allow for those paying with visa-dankort to be sent towards Clearhaus instead (be aware of this might cause a higher card fee than dankort)

  • IdentifiedUTC

    Payments with Nets acquirer are currently having problems due to connection issue. We have reached out to Nets for status whom report back that they have problems with authorizations trafic.
    This affects acquirer Nets, NetsTeller, Bambora, Handelsbanken, Swedbank and Elavon
    We are currently investigating this incident.

Resolved: Mastercard Tokenization Issue
Resolved

  • Between 07 May 2026 21:00 and 08 May 2026 11:00, we experienced an issue affecting Mastercard token creation during enrollment and payments using tokens created during the affected period, due to a connectivity issue with the external provider.

    Impact:

    • Mastercard token creation during enrollment was affected

    • Payments using impacted Mastercard tokens were also affected

    • Visa and other payment methods were not affected

    The issue has been resolved and services are operating normally.

    UTC
MAY5
Quickpay Database Maintenance
CompletedMaintenance30 minutes
  • CompletedMay 05, 2026 at 10:30 PMUTC
    Maintenance has completed successfully
  • In progressMay 05, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 05, 2026 at 10:00 PMUTC

    We will be performing scheduled maintenance on Wednesday 06.05.2026 from 00:00 to 00:30. The expected maintenance duration is approximately 30 minutes.

    During the activity time-frame, some services may be temporarily unavailable and normal operation will resume immediately once the maintenance is completed.

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