Quickpay - Problems with our online systems - Capture of payments – Incident details

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Problems with our online systems - Capture of payments

ResolvedPartial outage42 minutes

Affected

API

Partial outage from 4:21 PM to 4:48 PM, Operational from 4:48 PM to 5:04 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • UpdateUTC

    The issue is related to capture requests towards Clearhaus.

    We are working on fixing the issue.

  • InvestigatingUTC

    We are experiencing problems with our online systems. Some capture requests are refused.

    We are investigating and working on fixing the issue.

    Best regards, QuickPay