Issue with PayPal transactions
Resolved·Major outage·23 hours 3 minutesJune 12, 20239:25 AMJune 13, 20238:29 AMUTC
Affected
3rd party services
Major outage from 9:25 AM to 8:29 AM
·
- Resolved · UTC
This incident has been resolved.
- Monitoring · UTC
The problem is still ongoing.
Next update is no later than Tuesday 14:00 CEST.
- Update · UTC
The problem is still ongoing.
Next update is no later than Tuesday 10:00 CEST.
- Update · UTC
The problem is related to our connection to PayPal.
We are discussing solutions with PayPal.
In the meantime, it is advised to disable PayPal in the Quickpay Manager, to not show PayPal as an payment option in the payment window.
- Identified · UTC
It is currently not possible to process new PayPal transactions or perform operations (capture, cancel) on existing PayPal transactions.
We are working on a fix.