Problems with the Shopify integration
Resolved· Partial outage·1 hour 50 minutesApril 11, 20239:57 11:47 AMUTC
Affected
3rd party services
Partial outage from 9:57 AM to 11:47 AM
·
- Resolved · UTC
This incident has been resolved.
- Identified · UTC
We are again seeing problems with transactions through Shopify.
We are investigating the issue.
- Resolved · UTC
This incident has been resolved.
Transactions are being processed again as normal.
- Monitoring · UTC
We are seeing an increate in transactions being processed.
We continue to monitor the situation
- Identified · UTC
There continues to be problems with the Shopify integration.
We continue to investigate and try to mitigate the issue.
Some payments are still being processed, but the majority is failing.
Payment operations (capture, refund) are also affected.
- Investigating · UTC
We are currently experiencing problems with the Shopify integration. We are investigating the issue